Can I place an order by phone?
Yes, during normal business hours (Mon - Sat 6 am to 8 pm Central). Toll free 1-877-342-1470. 

Will I get confirmation of my order?
Yes. You should receive e-mail confirmation within 24 hours. If you have not received a confirmation, please contact us by email or phone 1-877-342-1470 (toll free). 

What locations do you ship to? 
We normally ship to 48 U.S. States and adjoining Canadian Provinces. Arrangements can be made to ship to other locations; however, additional time is required for a shipping quote. Free shipping, (WHEN OFFERED) applies only to locations within the 48 states. 

How does my order get shipped? 
The majority of shipping is by FedEx or UPS Ground. Occasionally, US Parcel Service is used for smaller packages. For further information, please refer to the "Terms and Conditions" page. 

Will I receive shipment tracking information?
Larger items such as Caddy Carts and Batteries are sent via trackable carriers. Tracking information is e-mailed after shipment is confirmed. Smaller items are often sent via non-trackable carriers.

How long will it take to receive my order? 
Most items are shipped within 1-3 business days unless otherwise stated. Ground transportation is used so transit times vary from 2 to 10 days.

Will I get confirmation of my order?
Yes. You should receive e-mail confirmation within 24 hours. If you have not received a confirmation, please contact us by email or phone 1-877-342-1470 (toll free). 

Which credit cards are accepted? 
We accept Visa, MasterCard, Discover, and American Express. Pay Pal is also accepted. 

Do you accept checks?
Yes, however shipment takes place after the check clears. This can extend the process by several days.

Is my credit card safe? 
Yes it is! Statistically, it is safer to use your credit card on a secure web site like ours than to use it in a restaurant or department store. Transactions on our servers are VeriSign-verified. That prevents unauthorized parties from accessing information that you provide. 

What about sales tax? 
For Tennessee, residents, sales tax is charged at the rate of 9.5%.
For California residents - Green Ray Vehicles products carry an 8.0% tax rate. 

How can I get in touch with Sunrise Golf Carts?
Your can e-mail us at info@sunrisegolfcarts.com or call us toll-free at 1-877-342-1470.

How can I get in touch with Best Golf Push Carts?
Your can e-mail us at info@bestgolfpushcarts.com or call us toll-free at 1-877-342-1470. 

What is the warranty policy?
All carts (and electric cart batteries) are warranted by the manufacturer. For more specific warranty information, please refer to the web-site’s individual products pages or the manufacturer’s literature. 

Do Electric Golf Trolleys (Caddy Carts) come with battery and charger?
Yes. All Electric Golf Trolleys come with battery and charger. 

If there's a problem with my Electric Golf Trolley (Caddy Cart), how will I get it fixed?
In most instances the problem is resolved with an easily-installed replacement component that is shipped to you. In rare instances, the cart is shipped back to the manufacturer for repair or replacement. For warranty repairs, all costs are borne by the manufacturer.  

What Accessories are included with my cart?
Included Accessories are product-specific. For a list of included and optional accessories see the “Features Section” near the bottom of each product's page.                       

1. How should I take care of my Golf Trolley (Caddy Cart) battery?
See the Web Site's Article about Battery Care Tips

2. How should I store my cart battery over the Winter?

• Make sure the battery is fully charged before storing.
• Remove the battery from the charger. Disconnect charger from power supply.
• “Top off” the charge periodically (about every 4 to 6 weeks should be OK)
• Store in a cool dry place. Ideal is about 60 degrees F; however, between 40 and 80 degrees should be OK.
• Store the battery so that air can get around all sides and the top. If convenient, store on a pallet to allow air to circulate underneath as well.